MonuCore is a young company in an old trade — built inside a working monument shop, grown by the shops who use it.
We're new, and that's your advantage: what you tell us this month shapes what we build next. Your feedback isn't a suggestion box here. It's the roadmap.
A customer used the in-app feedback button to report orders stuck in the wrong phase. The fix was written, tested, and live in production the same day. That's not a policy — it's just what happens when the people reading feedback are the people building the software.
Owners told us two weeks isn't enough to try new software while running a busy shop. They were right — we lengthened the window for the shops already using MonuCore, including accounts that were already running.
Feedback button, chat, or email — it lands in front of the team the same day, usually within hours. No ticket queue purgatory, no canned replies.
Inside the app, the feedback button on every screen goes straight to the team. Not a customer yet? The chat on this site and our contact page reach the same people. Tell us what's broken about running a monument business — then watch it get fixed.
You know shops. We listen.
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