Frequently Asked Questions

    Everything you need to know about MonuCore's platform, pricing, features, and services for the monument and memorial industry.

    General

    MonuCore is a software platform and agency service built specifically for monument companies, funeral homes, and cemeteries to manage operations, marketing, and digital growth.

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    Integration

    MonuCore is designed to dovetail with your existing workflows: sales leads → production → installation, with marketing, automation, and tracking built in.

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    Yes — MonuCore integrates with major accounting, payment, and database platforms through direct connections or API links.

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    Data Migration

    Yes — MonuCore supports data migration from other systems or spreadsheets, and we'll assist you through onboarding to bring your legacy data into the platform.

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    Plans & Pricing

    MonuCore is one plan, $99/month, with everything included — orders, design, crew, inventory, marketing, and agency services. There's nothing to compare or upgrade into.

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    Billing

    MonuCore bills monthly ($99) or annually ($990, two months free). There's one plan, so you're never choosing a tier — you can switch billing frequency at any time.

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    Switching to annual billing applies immediately with a prorated credit for your remaining monthly term; switching to monthly takes effect at the start of your next billing cycle.

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    No — MonuCore and its marketing services operate on flexible month-to-month agreements with optional annual discounts.

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    Yes — when a marketing retainer ends, your MonuCore subscription reverts from the discounted Partner Perks rate ($79/month) back to $99/month.

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    Technical

    Yes — MonuCore is fully responsive and optimized for use on desktops, tablets, and mobile devices.

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    Support

    MonuCore includes guided onboarding, help center access, and live support for every subscriber. Personalized training and dedicated account management are available as add-on services.

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    Security

    Your data is encrypted, securely hosted, and always owned by you. MonuCore does not sell or share your information.

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    Services

    MonuCore offers full-service digital marketing and automation solutions — including website design, SEO, PPC, branding, AI tools, and workflow automations.

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    Premium services include any advanced marketing, automation, or creative project outside standard software features — such as websites, SEO, PPC, chatbots, or branding work.

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    We offer both — monthly retainers for ongoing marketing and one-time projects for custom builds or campaigns.

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    Partner Perks

    When you subscribe to a qualifying marketing service, you get 20% off your MonuCore subscription — $79/month instead of $99.

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    If you buy a one-time service valued at $1,000 or more, MonuCore will credit you one free month of your subscription ($99 value).

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    Each subscriber can apply up to three months of their $99/month subscription (up to $297) per year as credit toward premium marketing or development services.

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    Credits can be used anytime during your active subscription year — there are no blackout periods.

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    Yes — incentives can be stacked, giving you the maximum possible savings on software and services.

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    Current MonuCore subscribers are automatically eligible — simply contact our team to activate your perks when purchasing a qualifying service.

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    Marketing

    PPC delivers results within days, SEO typically takes 3–6 months, and websites depend on your project scope — usually 4–8 weeks for design and launch.

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    Yes — we provide monthly performance reports and real-time dashboards showing leads, traffic, spend, and ROI.

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    Onboarding

    Most clients are fully onboarded and live within 2–4 weeks depending on services selected.

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    You can request a quote or demo directly through the website — we'll provide pricing, scope, and a clear step-by-step onboarding plan.

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    Still Have Questions?

    Our team is ready to help you find the perfect solution for your monument business.