Frequently Asked Questions

MonuCore is a software platform and agency service built specifically for monument companies, funeral homes, and cemeteries to manage operations, marketing, and digital growth.

MonuCore is designed to dovetail with your existing workflows: sales leads → production → installation, with marketing, automation, and tracking built in.

Yes — MonuCore integrates with major accounting, payment, and database platforms through direct connections or API links.

Yes — MonuCore supports data migration from other systems or spreadsheets, and we'll assist you through onboarding to bring your legacy data into the platform.

MonuCore offers three subscription tiers: Manager ($129/month or $1,314/year), Designer ($249/month or $2,538/year), and Marketer ($449/month or $4,580/year).

MonuCore bills monthly or annually. Manager is $129/month or $1,314/year, Designer is $249/month or $2,538/year, and Marketer is $449/month or $4,580/year. You can upgrade or downgrade, and you can switch billing frequency.

Upgrades take effect immediately with prorated billing; downgrades take effect at the start of your next billing cycle.

No. Marketing services are quoted on their own. Your software plan stays Manager, Designer, or Marketer at the published price.

A one-time project is invoiced on its own. It does not change your Manager, Designer, or Marketer price.

Each subscriber can apply up to three months of their subscription (up to three months of value) per year as credit toward premium marketing or development services.

Credits can be used anytime during your active subscription year — there are no blackout periods.

Software is billed at the published Manager, Designer, or Marketer price. A marketing purchase does not reduce that price.

Published prices are on the pricing page: Manager, Designer, and Marketer, monthly or annual.

No. MonuCore plans are month-to-month, with optional annual billing at the yearly price for that plan.

Cancelling a marketing retainer does not change your MonuCore plan. You stay on Manager, Designer, or Marketer at the published price.

Yes — MonuCore is fully responsive and optimized for use on desktops, tablets, and mobile devices.

Every plan includes guided onboarding, help center access, and live support. Designer and Marketer include priority or dedicated support.

Your data is encrypted, securely hosted, and always owned by you. MonuCore does not sell or share your information.

MonuCore offers full-service digital marketing and automation solutions — including website design, SEO, PPC, branding, AI tools, and workflow automations.

Premium services include any advanced marketing, automation, or creative project outside standard software features — such as websites, SEO, PPC, chatbots, or branding work.

We offer both — monthly retainers for ongoing marketing and one-time projects for custom builds or campaigns.

PPC delivers results within days, SEO typically takes 3–6 months, and websites depend on your project scope — usually 4–8 weeks for design and launch.

Yes — we provide monthly performance reports and real-time dashboards showing leads, traffic, spend, and ROI.

Most clients are fully onboarded and live within 2–4 weeks depending on services selected.

You can request a quote or demo directly through the website — we'll provide pricing, scope, and a clear step-by-step onboarding plan.