Frequently Asked Questions

MonuCore is a software platform and agency service built specifically for monument companies, funeral homes, and cemeteries to manage operations, marketing, and digital growth.

MonuCore is designed to dovetail with your existing workflows: sales leads → production → installation, with marketing, automation, and tracking built in.

Yes — MonuCore integrates with major accounting, payment, and database platforms through direct connections or API links.

Yes — MonuCore supports data migration from other systems or spreadsheets, and we'll assist you through onboarding to bring your legacy data into the platform.

MonuCore offers three subscription tiers: Manager (basic), Designer (mid), and Marketer (top) — each with increasing features for software access, marketing tools, and agency services.

MonuCore bills monthly (with optional annual term), you can upgrade or downgrade at any time, and your subscription gives you access to the software tier and entitlements.

Upgrades take effect immediately with prorated billing; downgrades take effect at the start of your next billing cycle.

No — MonuCore and its marketing services operate on flexible month-to-month agreements with optional annual discounts.

Yes — when a marketing retainer ends, your MonuCore subscription automatically reverts to its standard plan rate.

Yes — MonuCore is fully responsive and optimized for use on desktops, tablets, and mobile devices.

Every plan includes guided onboarding, help center access, and live support. Higher tiers include personalized training and dedicated account management.

Your data is encrypted, securely hosted, and always owned by you. MonuCore does not sell or share your information.

MonuCore offers full-service digital marketing and automation solutions — including website design, SEO, PPC, branding, AI tools, and workflow automations.

Premium services include any advanced marketing, automation, or creative project outside standard software features — such as websites, SEO, PPC, chatbots, or branding work.

We offer both — monthly retainers for ongoing marketing and one-time projects for custom builds or campaigns.

When you subscribe to a qualifying marketing service, you unlock the Marketer Plan at the Manager price — giving you premium features for $49/month.

If you buy a one-time service valued at $1,000 or more, MonuCore will credit you one free month of the Marketer Plan ($249 value).

Each subscriber can apply up to three months' worth of their plan value per year as credit toward premium marketing or development services.

Credits can be used anytime during your active subscription year — there are no blackout periods.

Yes — incentives can be stacked, giving you the maximum possible savings on software and services.

Current MonuCore subscribers are automatically eligible — simply contact our team to activate your perks when purchasing a qualifying service.

PPC delivers results within days, SEO typically takes 3–6 months, and websites depend on your project scope — usually 4–8 weeks for design and launch.

Yes — we provide monthly performance reports and real-time dashboards showing leads, traffic, spend, and ROI.

Most clients are fully onboarded and live within 2–4 weeks depending on services selected.

You can request a quote or demo directly through the website — we'll provide pricing, scope, and a clear step-by-step onboarding plan.