What kind of support and onboarding is included with MonuCore?
Every plan includes guided onboarding, help center access, and live support. Higher tiers include personalized training and dedicated account management.
MonuCore's onboarding and support are designed to set you up for success from day one. Upon signup, you'll receive a guided onboarding sequence that helps you set up your organization, import data, and configure your sales or production pipelines. Our help center contains detailed guides, videos, and FAQs that cover setup, automations, and integrations.
For Designer and Marketer Subscribers
Onboarding includes:
- One-on-one session with a MonuCore specialist
- Setup assistance for integrations (QuickBooks, Stripe, etc.)
- Workflow customization help
Marketer Plan customers also receive a dedicated success manager and optional priority chat support. In addition, our community and agency team provide ongoing insights, updates, and new templates to help your business continuously improve.