What kind of support and onboarding is included with MonuCore?
Every plan includes guided onboarding, help center access, and live support. Designer includes priority support, and Marketer includes dedicated support.
MonuCore's onboarding and support are designed to set you up for success from day one. Upon signup, you'll receive a guided onboarding sequence that helps you set up your organization, import data, and configure your sales or production pipelines. Our help center contains detailed guides, videos, and FAQs that cover setup, automations, and integrations.
For Designer and Marketer Subscribers
Onboarding includes:
- One-on-one session with a MonuCore specialist
- Setup assistance for integrations (QuickBooks, Stripe, etc.)
- Workflow customization help
Marketer includes dedicated support. Designer includes priority support. Manager includes email support. Paid training packages are listed on the training page. Our team also publishes guides and templates as the product changes.